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Q & A Main Article 1
Q&A

Do I have to provide my credit card when paying by check in California?

No, a store in California can’t 

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Shopping Safer Online
Guides

Shopping Safer Online

While shopping online has some great benefits, there are also some privacy and security risks to consider.

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Returns, Driver’s Licenses and The Retail Equation
Articles

Returns, Driver’s Licenses and The Retail Equation

Stores will often ask you to show your driver’s license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse. Read More

Q & A Main Article 2
Q&A

Why do I get so much junk mail?

The U.S. Postal Service (USPS) makes deals with businesses to increase the amount of standard mail (junk mail) that’s sent. Read More

Reducing Telemarketing Calls
Guides

Reducing Telemarketing Calls

Unwanted telemarketing calls can be disruptive, but there are a number of steps you can take to minimize them.

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Retail Stories
Stories

Marcy's Story: Unable to Make a Return Due to The Retail Equation

Marcy attempted to return a shirt at an Express retail store and was given a slip of paper saying the return was denied due to an organization called The Retail Equation. Read More

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When you submit a question, we try our best to provide you with helpful and relevant information. There are a few things you should know before submitting.

We do not provide legal advice or offer a legal referral service. If you need legal advice, please seek the services of an attorney. Often you can find assistance through your local bar association, many of which also provide referrals to low-cost or pro bono (free) resources. Neither Privacy Rights Clearinghouse nor any of its employees is your attorney.
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