Retail

While shopping online has some great benefits, there are also some privacy and security risks to consider.

Stores will often ask you to show your driver’s license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse. Read More

The U.S. Postal Service (USPS) makes deals with businesses to increase the amount of standard mail (junk mail) that’s sent. Read More

Unwanted telemarketing calls can be disruptive, but there are a number of steps you can take to minimize them.

Marcy attempted to return a shirt at an Express retail store and was given a slip of paper saying the return was denied due to an organization called The Retail Equation. Read More

Anna bought several pieces of furniture at a store. When she tried to pay by check, she was asked to show her driver's license. The clerk took her license and placed it on a pre-marked spot on the counter. She looked up and saw a camera on the ceiling. Read More