Aramark Healthcare Support Services, LLC

A business associate employee sent an email to multiple patients without concealing patient email addresses. The message concerned a dietary program in which the names and email addresses were visible to all recipients. The breach affected 937 individuals. In response to this incident, the covered entity took steps to enforce the requirements of its business associate agreement with Aramark. The business associate counseled the employee responsible for the breach and retrained all employees who may communicate with patients via email on the requirements of the Privacy and Security Rules as well as related policies and procedures.
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Location of breached information: Email
Business associate present: Yes