Anna's Story: Furniture Store Tried to Take a Photo of Her Driver's License When She Tried to Pay by Check

Retail Stories

Anna bought several pieces of furniture at a store. When she tried to pay by check, she was asked to show her driver's license. The clerk took her license and placed it on a pre-marked spot on the counter. She looked up and saw a camera on the ceiling. She complained that her driver's license had been photographed without her permission, canceled her order and left the store. She followed up by writing a complaint letter to them and to her legislator.


Anna's name has been changed to protect her privacy.