Maria's Story: 20 Other People's Personal Information in Her Envelope

Education Stories

Maria requested a copy of her file from the California Student Aid Commission. When it arrived, she was shocked to find that in addition to her file, the names, addresses, Social Security numbers and phone numbers of 20 other people were in the same envelope as her record. She wondered what might have happened if that information (especially the Social Security numbers) had gotten into the hands of a dishonest person.

 

Maria's name has been changed to protect her privacy.