Peggy, an elderly woman who lives in a seniors complex, received several calls from a research company. They had been calling her unlisted number every evening demanding that she comply, even though she told them she didn't want to participate in the survey. Tired of the harassment, she contacted her state senator's office to complain who then contacted us. We both called the survey firm's office and complained on Peggy's behalf. Their assistant director was unaware of any harassing behavior, but vowed to investigate it.
Peggy's name has been changed to protect her privacy.