Unwanted telemarketing calls can be disruptive, but there are a number of steps you can take to minimize them.
Registering your phone number with the Do Not Call Registry (free service by the Federal Trade Commission) is the easiest way to reduce the number of unwanted calls you receive from telemarketers. Most sales calls will stop within 31 days of registering. You can register your number online or by calling (888) 382-1222. Your number will remain on it permanently unless you ask for removal or the number has been disconnected (even if it's reconnected).
You can check online to see if your number has been registered.
Often, callers who aren’t required to comply with the Do Not Call Registry must still maintain internal do-not-call lists. You can ask these callers to place you on their list to stop calling you.
Your request will only apply to that specific caller.
This only works with legitimate companies. Don't engage with any you think are trying to lie to you.
If the calls don’t stop, record the
- number calling
- company’s name
- date you received the call
If you've asked to be placed on an internal do-not-call list and the company keeps calling, ask again in writing (certified letter, return receipt requested). Keep a copy of the letter/return receipt and document any calls you get from them. This will be helpful you if you decide to file a complaint or take legal action.
You can file complaints about Do Not Call Registry violations with the Federal Trade Commission. You can also file complaints about unwanted telemarketing calls and junk faxes with the Federal Communications Commission.
The federal Telephone Consumer Protection Act allows you to sue for violations. Many consumer attorneys are familiar with the law. You can find attorney directories through your state or local bar association and the National Association of Consumer Advocates.