Ted's Story: Company Told His Friend Details of His Loan During Debt Collection Attempt

Communication Stories

Ted, behind in paying the interest on his loan, was called by a supervisor of the company while he was out. A friend answered and was told many details about the loan (loan amount, amount behind in payment, intentions to take legal action, etc.). When he questioned the company about it, they didn't offer any type of restitution for causing him embarrassment by letting others know that he had been in a bad financial situation.


Ted's name has been changed to protect his privacy.