Debt Collection 2.0: Comments to the Federal Trade Commission
Comments of the Privacy Rights Clearinghouse
Federal Trade Commission
Debt Collection 2.0
Project No. P114802
Submitted May 27, 2011
1. Introduction
Read MoreCollection of a Deceased Person's Debt: Comments to the Federal Trade Commission
Submitted by the Privacy Rights Clearinghouse
December 1, 2010
Federal Trade Commission
Office of the Secretary, Room H-135 (Annex W)
600 Pennsylvania Avenue, NW
Washington, D.C. 20580
ATTN: Christopher Koegel
Sally's Story: Phone Company Used Her Call List to Track Her Down
Sally's home was badly damaged in an earthquake. She had to vacate it so that repairs could be made. The phone company was unable to find her new address in order to mail the final bill and eventually sent her bill to their collection department.
Read MoreTed's Story: Company Told His Friend Details of His Loan During Debt Collection Attempt
Ted, behind in paying the interest on his loan, was called by a supervisor of the company while he was out. A friend answered and was told many details about the loan (loan amount, amount behind in payment, intentions to take legal action, etc.). Read More